Product Safety

Using home fragrance products safely ensures a pleasant experience while protecting both your environment and those around you. Candles, diffusers, room sprays, and ultrasonic devices are designed to enhance atmosphere, but careful handling is essential for safety and product longevity. By following proper usage practices, you can enjoy consistent fragrance while minimizing risks.

Candles should always be placed where they can be closely monitored. Never leave a burning candle unattended, as open flames require constant attention. Position candles away from flammable objects such as fabrics, paper, and decorative items. Keeping them out of the reach of children and pets prevents accidental contact or tipping. Before lighting, the wick should be trimmed to the recommended length, which promotes a stable flame, reduces smoke, and encourages even wax melting.

Placement in a draft-free area is important for both safety and performance. Air currents can cause uneven burning, excessive flickering, or dripping wax. Candles should be set on a stable, heat-resistant surface capable of withstanding high temperatures. Containers may become hot during use, so they should never be moved while lit or immediately after extinguishing. Burn only until a small amount of wax remains at the bottom to avoid overheating. Keep the wax pool free of debris, including wick trimmings or foreign objects. For optimal safety and longevity, avoid long continuous burns and allow the candle to cool between uses.

Candle refills are intended for use in compatible containers specifically designed to hold them safely. Refills should not be burned on their own. All general candle safety rules—including supervision, wick trimming, careful placement, and limited burn duration—apply when using refills. Proper use helps maintain fragrance quality and ensures safety.

Flameless products, such as reed diffusers and ultrasonic oils, also require careful attention. Keep them out of reach of children and pets and never ingest the oils. Spills should be cleaned immediately to avoid surface damage or slipping hazards. Diffusers and oils should be placed away from heat sources or open flames to maintain their integrity and prevent accidents.

Room sprays should likewise be handled responsibly. They should not be consumed, and contact with eyes or skin should be avoided. Store sprays away from children, pets, heat, and ignition sources. Cleaning up spills promptly maintains a safe and tidy space.

Ultrasonic fragrance devices involve electrical components and should be treated accordingly. Use only the provided charging accessories to prevent damage and preserve warranty coverage. Regular cleaning before and after use is necessary to maintain hygiene and proper function. Water and fragrance oils should not be left in the tank for extended periods, as this can affect performance. Ensure the water level is sufficient for operation, and note that the device will automatically shut off if water is low.

Routine maintenance is essential for consistent mist output. Clean the water tank regularly, particularly when changing fragrance oils. When storing the device, empty, wash, dry, and store it in a clean, dry location. Environmental factors such as humidity, temperature, airflow, and water quality may affect misting, so placement should be considered carefully.

For safety, do not attempt to disassemble or repair the device yourself. Avoid handling it with wet hands or exposing electrical components to water. If unusual odors, noises, or signs of damage occur, discontinue use immediately. Treat the device as a functional appliance rather than a toy, keeping it out of reach of children. Place it away from direct sunlight, heat, dust, unstable surfaces, or large electronics.

By following these guidelines, you can enjoy your home fragrance products safely while maintaining a comfortable, well-scented environment for yourself and others.